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EasyChat
EasyChat for 1C-Bitrix

Self-hosted customer support inside your 1C-Bitrix infrastructure

Install EasyChat next to your 1C-Bitrix store, keep conversations on your server, and reply from a browser or the Android app.

Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.

EasyChat installation in 1C-Bitrix

What you get

One workspace instead of many tabs

Website chat, Avito, Youla, MAX, Telegram, VK and SMS appear in one clear conversation list.

Catalog context inside replies

The integration uses the site catalog and keeps product context next to the conversation.

Operators are not tied to a desk

Push notifications arrive in the Android app and operators can reply from their phone.

How it works

Download the ready-to-use package

Deploy the package in the website environment and follow the dedicated 1C-Bitrix guide.

Open the EasyChat setup wizard

The wizard creates the local database and guides you through channel connections.

Check the first conversation

Send a test message and pair Android with a QR code.

Self-hosted

What to know upfront

Conversations, files, users and settings stay on your server.

  • For enterprise deployment, agree on the environment, backups and background-job ownership in advance.
  • Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.
  • Conversations, files, users and settings stay on your server.

Frequently asked questions

Can I start without paying?

Yes. The package is available without registration and includes 300 delivered operator push targets.

What happens after the limit?

The web chat and local operator panel keep working. A license removes the FCM, WebPush and SMS restriction.

Do I need a separate server?

Usually not. EasyChat needs PHP 7.4+, MySQL/MariaDB, HTTPS, cURL and ZIP on a regular hosting plan.

Next step

Verify EasyChat with your own workflow

Start free. Move to a license only after the widget, operator panel and phone work together in your environment.

Download free