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EasyChat
Supported channels

Connect only the channels your customers already use

Each integration is configured independently, verified before launch and clearly identified for the operator.

Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.

EasyChat operator workspace

Every supported channel

website chat

The widget installs with one tag, adapts to mobile screens and sends the conversation to your local EasyChat panel.

How to connect

Битрикс24

A new conversation creates a lead or deal, while later messages extend the CRM timeline without duplicates or manual copying.

How to connect

amoCRM

A new conversation creates a deal and links an exact contact, while later messages extend the record without duplicates.

How to connect

RetailCRM

EasyChat creates one customer per conversation, optionally opens an order, and saves later messages as notes without manual copy-paste.

How to connect

МойСклад

EasyChat matches the customer by exact phone or email and shows recent orders, statuses, and items without changing accounting data.

How to connect

CDEK

CDEK shipment status next to the customer order.

How to connect

Russian Post

Russian Post shipment status next to the customer order.

How to connect

Yandex Delivery

Yandex Delivery claim status next to the customer order.

How to connect

ApiShip

ApiShip order status next to the customer order.

How to connect

Wildberries

EasyChat keeps buyer chats and product-related workflows distinct while presenting them in one clear operator inbox.

How to connect

Ozon

Operators reply to chats, handle questions, reviews and returns, see product context and continue from Android.

How to connect

Яндекс Маркет

EasyChat brings buyer requests into one clear workspace. Operators immediately see the related product, order or review and can reply from a computer or phone.

How to connect

Avito

Operators see the conversation, listing and source in EasyChat without mixing marketplace requests.

How to connect

Youla

Youla listing messages arrive with product context and are not lost among personal browser tabs.

How to connect

MAX

EasyChat connects an official MAX bot: requests enter the shared queue and operators reply from one workspace.

How to connect

WhatsApp

Pair a personal account as a linked device so operators can handle direct conversations, recent history, attachments and verified read states in web and Android.

How to connect

Telegram

Telegram bot requests enter the shared queue and operators reply from the same workspace.

How to connect

VK

Operators handle VK community requests next to website, marketplace and messenger conversations.

How to connect

SMS

The Android phone becomes a managed SMS channel with conversations shown next to every other request.

How to connect
Next step

Verify EasyChat with your own workflow

Start free. Move to a license only after the widget, operator panel and phone work together in your environment.

Choose a channel