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EasyChat
For online stores

Product, order and delivery questions in one workspace

EasyChat connects customer requests with the store catalog so operators can give a specific answer faster.

Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.

EasyChat operator workspace

What you get

Product context

Operators see the request source and can find a catalog item without switching systems.

Sales channels together

Website, Wildberries, Ozon, Yandex Market, Avito, Youla and messengers share the same queue.

Replies away from the desk

Android and push help operators notice a request after leaving the computer.

How it works

Choose your platform

EasyChat has packages for major CMS platforms and a generic installation for PHP sites.

Connect the channels you need

Start with the website, then add the marketplaces and messengers your customers already use.

Verify the workflow

Send a test request, pair Android and enable automation only after the base flow works.

Self-hosted

What to know upfront

Conversations, files, users and settings stay on your server.

  • Conversations, files, users and settings stay on your server.
  • The license is a one-time payment for the selected platform, with no monthly EasyChat fee.
  • Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.

Frequently asked questions

Can I start with one channel?

Yes. Connect only the sources you need and add more as your team becomes ready.

How many operators can I add?

EasyChat is designed for a team without a monthly per-agent EasyChat fee.

Can I request implementation help?

Yes. Send a contextual implementation request for a complex migration or setup.

Next step

Verify EasyChat with your own workflow

Start free. Move to a license only after the widget, operator panel and phone work together in your environment.

Choose a setup