Source is immediately clear
The operator sees where the customer wrote and replies to the same channel.
The product, not an abstraction
See how a request moves from customer to operator
The interactive flow shows a real workflow: incoming message, source context, operator reply and continuation from Android.
Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.
1. Customer writes
The widget stores the request on the store server.
2. Operator sees the source
Channel, history and context are clear in the shared queue.
3. Reply returns to the channel
A template, product or AI suggestion speeds up the answer.
4. Continue on the phone
Android receives a push and fetches the message from your server.
What you get
History stays available
Messages and files stay in the local installation.
The phone continues the workflow
Android fetches the current conversation after a push signal.
Next step
Open the flowVerify EasyChat with your own workflow
Start free. Move to a license only after the widget, operator panel and phone work together in your environment.